Frequently Asked Questions
Everything you need to know about shopping with Furniturelanddist
What is the typical shipping timeframe for large furniture items?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece. You will receive a tracking number and a delivery window once your order is dispatched.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee. This service includes bringing the furniture into your room of choice, professional assembly, and the removal of all packaging materials.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please note that return shipping costs and a restocking fee may apply for non-defective items.
Are your wood products made from solid wood or veneer?
We pride ourselves on quality craftsmanship. Most of our premium collections are crafted from solid hardwoods, though some designs utilize high-quality veneers over solid wood frames for stability and aesthetic consistency.
Do you offer financing options for larger purchases?
Yes, we partner with several financing providers to offer flexible monthly payment plans. You can select the financing option at checkout to see if you qualify for low-interest or interest-free terms.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your Furniturelanddist account and visit the 'Order History' section to see real-time updates on your delivery.