Returns & Exchanges Policy
At Furniturelanddist, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange. Please ensure all furniture remains in its original packaging and unassembled state to qualify for a return.
Return Process
- 1.Initiate Your Request
Contact our support team via email or our online portal with your order number and photos of the item to receive a Return Merchandise Authorization (RMA).
- 2.Prepare for Pickup
Carefully repackage the furniture in its original boxes; for large freight items, our team will coordinate a professional curbside pickup at your convenience.
- 3.Inspection Process
Once the items arrive back at our warehouse, our quality control team will inspect the furniture to ensure it is in original, resellable condition.
- 4.Receive Your Refund
After approval, your refund will be processed back to your original payment method within 7-10 business days, minus any applicable restocking or shipping fees.
